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General
- Is the AMD a 2-way device?
- Yes, the AMD (Automated Metering Device) provides 2-way communication and validation of meter disconnect and reconnect via a variety of communication platforms. Most units transmit and receive meter information and commands to disconnect remotely via the analog cellular control channel.
- How long will the analog network be available?
- The FCC has mandated that the analog network must be available through 2010. We believe that depending on the region the analog network could be available for much longer than 2010. In areas, migrating to a true digital signal such as UMS, GSM or CDMA we have multiple platform availability.
- Can you read Itron meters?
- Yes, with an additional purchase of a meter interface cable.
- Can you send your readings to the MV90 (Itron's billing software)?
- Yes
- Can you read voltage?
- Yes, the unit is capable of performing both on-demand and scheduled voltage readings as well as a variety of other voltage features. Voltage features are highly customizable and can easily be tailored to fit each utility's needs.
- Can you control capacitor banks?
- Yes, however these are special order items which requires a minimum order commitment.
- Will the unit report meter tampering?
- Yes, the meter will report on business rules established by the utility, such as zero or negative consumption or obvious events like loss of power, etc. It also will trigger possible tampering notifications upon the meter being removed from the collar or the collar being removed from the meter socket.
- Can you do a scheduled and on-demand meter read?
- Yes, we have the capability to provide either on-demand or scheduled meter readings.
- Can you read commercial meters?
- Yes, with the additional purchase of the appropriate Meter Interface Cable.
- Can you shed load?
- We are currently developing our 2-way Demand Side Management Product line and will be available in the 1st Q 2007.
- Can you measure the current?
- Yes, currently through meter interfaces or optical readers.
- What meter manufacturers do you support?
- L&G direct meter interface (voltage and current), GE direct meter interface(current only), Itron via meter interface cable.
- Can you generate MAIFI reports on blinks with time-tags?
- Yes, with information provided from the utility with respect to upstream device, downstream device, number of customers and phase.
- Is the remote disconnect out of the box ready?
- Yes, it can be installed in any 200 amp service and is fully operational within a matter of a minutes.
- Does the device have remote reconnect capabilities?
- Yes, the device can be disconnected or reconnected remotely from any internet-enabled PC.
- Is this device tested and certified?
- Yes, our device has gone through extensive testing including UL compliance, FCC Part 15, & environmental testing. More thorough testing is planned to become compliant with European IEC standards.
- What is the warranty?
- We provide a full unqualified 10 year warranty for normal wear and tear.
- Do you have a commercial (3 phase) disconnect?
- Currently, our unit is limited to the disconnection of 200 Amp single phase meters. However, we are planning to develop a 320 Amp disconnect product for large single phase services.
- Can you disconnect a single phase meter above 200 amps?
- Not at this time. See previous.
- Is there a homeowner reset button on the device? If not, is that an option that can be added?
- Yes, there is an arming button option that requires the customer to perform the closing of the switch to energize the home.
- Will you allow me units to pilot prior to financial commitment?
- Yes! Contact Carina to start your Risk-Free Pilot Program today.
- Does your equipment report blinks?
- Yes, the AMD will track and store events that last more than 1.5 cycles.
- How fast does the unit report blinks?
- The AMD will track events over a 90 sec period and then report those events back to our data center.
- Do you have to poll the unit for outages?
- No, the AMD is designed to self-initiate an outage report of either the utility or the customer. If utility power is lost, the unit will automatically report it to the utility and then enter "sleep mode" to preserve battery life.
- Can you notify other people of outages?
- Yes, the AMD is designed to notify the appropriate parties via email or text messaging to mobile handheld devices and.
- Does the unit report power restoration?
- Yes, the AMD will report all events including power restoration.
- Will it report outages to my outage management system?
- Yes, we have substantial background in developing and implementing interfaces to more than 50 different off-the-shelf software systems.
- Will it report blinks to my outage management system?
- Yes, the AMD will track all momentary events in a database. This data can easily be transferred to an OMS.
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